Once an order has been placed, you cannot change the address under your account.
However, there is a small window from the time you place the order to the point it is ready to be shipped that we can try and update the address for you. Please contact our Customer Experience team through Live Chat or call them on 0800 753 243 and press option 2 once prompted. They'll do their best to try and update the address for you, however, due to the nature of quick turnaround times for our orders, we cannot guarantee this.
If unable to do so, please get in contact with the courier and provide them with your tracking number (can be found in your dispatch email). They will be able to update your address.
Important to note:
Any address updates done by the courier will add an additional business day for delivery on top of the standard delivery time.