How can I get in contact?
Need to reach out to our Customer Experience team? Click the "contact us" button below and our team will be on hand to assist you with your enquiry.
Alternatively, you can also check out our Help Centre for more information.READ FULL ARTICLE
Where can I find replacement insoles?
Need to replace your insoles? Unfortunately at the moment, we don't stock any replacement soles, however our shoes fit any standard insoles which you can find at your local supermarket, major sporting stores or any shoe repair shops that carry shoe accessories.READ FULL ARTICLE
What size should I wear if the shoe isn't available in half sizes?
We normally recommend sizing up to the next whole size for shoes. However, every person does fit differently into our products. You can check out our size guide for more information.READ FULL ARTICLE
Where should I direct my compliment?
We're so glad you've had a great experience shopping with us!
We love feedback (especially the positive kind) so we can't wait to hear what you have to say.
Hit up the Customer Experience team here and we'll make sure your compliment is passed on to the right people.
Select “Feedback” as the type of enquiry to let us know!READ FULL ARTICLE
Where should I direct my complaint?
We're sorry that you haven't had the best experience shopping with us.
We are constantly looking to improve and grow, so your feedback is incredibly valuable to us. We want to know where we can do better.
Please reach out to our Customer Experience team here.
Select “Feedback” as the type of enquiry to let us know what’s going on.READ FULL ARTICLE
How can I find out what materials an item is made from?
Generally, all material and design information can be found in or under the product description page.
Still can’t find the information? Get in touch with the Customer Experience team below and we’ll be able to help you out.READ FULL ARTICLE
How can I let you know if i’m not enjoying an item?
We value your honest feedback, whether it’s good or bad. It’s the only way we can improve our products and service.
Please get in touch with the Customer Experience team below.READ FULL ARTICLE
How can I let you know if i’m enjoying an item?
We’re always keen on positive feedback about our product! Feel free to hit up our social media channels to let people know you’re loving your item!
Alternatively, you can reach out to the Customer Experience team to pass on the good news!READ FULL ARTICLE
Careers & Store Information
Where is the nearest store?
Need to find your nearest store? Head over to our store locator!READ FULL ARTICLE
I want to work in-store, how do I apply?
Thank you for showing your interest in working for us.
We're always on the lookout for talented people to join our growing team.
If you'd like to work at Skechers, please head over to our careers page for more information on the benefits and available positions.
Thank you again and good luck!READ FULL ARTICLE