If your order is placed before 2pm NZDT on a business day (Mon-Fri), it leaves our warehouse the same day! Orders placed after 2pm NZDT or on weekends, will be dispatched the next business day.
Orders with multiple items may be dispatched from separate locations and as a result, you may receive your order in multiple consignments. If this is the case you will receive separate tracking for each part of your delivery.
The delivery times below are estimates and can vary depending on your location.
|DELIVERY OPTION||DELIVERY TIME||ORDER OVER $120||ORDER UNDER $120|
|New Zealand Metropolitan Areas||3-5 Business Days||FREE||$10|
|New Zealand Rural Areas||4-7 Business Days||FREE||$10|
We send regular tracking emails to keep you updated throughout your purchase journey.
You will receive an automated notification (via email or SMS) from our delivery partners SEKO within 24 hours of your order being despatched.
Head over to the tracking portal here and pop your order number in (find this in your order confirmation email) to follow your Vans order!
Only received part of your order?
We ship from multiple warehouses! You'll receive separate tracking emails and shipping times might be different.
If you haven't received your order by the estimated delivery date, contact us below and we'll help track it down.
P.S Don’t forget to check your spam!